Creative Problem Solving (1-day Seminar)

This experiential course gives participants the necessary framework and skills for effective problem solving, both for themselves and when working with others. This will increase their effectiveness in many situations including the management and development of staff, in team meetings and when working with customers and other stakeholders.

Suitable for: Managers, supervisors, project workers, team leaders, those working with volunteers and community groups

Participants will learn to:

• use a simple problem solving model
• create and use thought-provoking questions, including questions which help the problem holder to reframe their own or others’ perspective on the problem
• demonstrate reflective listening
• give and receive effective feedback
• make use of a personal action plan for applying their new skills